Stephen Grimwood - TIC French, Newlands College

Anna has organised 5 school trips to France for me over the last 10 years and I cannot recommend her highly enough.  She has taken a lot of the stress out of these school trips for me and goes above and beyond with her service, taking care of not only flights and insurance, but accommodation, internal travel and entry into various attractions.  With this being Anna's own business and one specifically working with school groups, it's great to always work with the same person and she has a very good understanding of my expectations for these overseas school trips.
It is reassuring to know that Anna has a 24/7 emergency assist service available to directly contact her.  I had to use this last year, as we were about to travel from Paris to Nice, but a last minute strike saw our train cancelled.  Anna took the stress out of this situation by immediately rebooking the group on a train the following morning, as well as extending our accommodation in Paris by an extra night.  She handled the insurance claim on this for me as well, which took a huge weight off my shoulders.